Nautical Seasons has been offering quality merchandise at reasonable prices since 1995.
If shipment arrives damaged or incomplete, please contact us in 5 days and save ALL packaging.
We offer 100% satisfaction on our merchandise. We offer a 30 day return on most of our products exceptions are: Large quantities of the same item, special order items and personalized items cannot be returned without prior authorization. Items MUST be returned in 30 days of receipt of your product(s) and we will be happy to do one of the following:
replace the item, exchange the item for another item of equal value, or issue a refund for the returned item(s).
Please Note: Shipping charges are not refunded. If over 30 days, please call for return authorization. If given authorization for a late return, up to a 40% restocking fee will be assessed.
Please return the item(s) via insured U.S. Postal Mail, UPS, or FedEx. All returns must be sent prepaid. C.O.D. returns will not be accepted. Please include your order number, name and phone number so we can process your return promptly. The original method of payment used will be credited. Please allow up to 10 days for the credit to appear on your charge card.
4519 SE 16TH Place Suite 102
(For faster processing on returns, please include a copy of the invoice with reason for your return and include a day phone number.)