Returns / Order Pickup Info

Welcome To Nautical Seasons: 
Nautical Seasons has been offering quality merchandise since 1995.
Our Location:   Orders ship from our Cape Coral business location (Fort Myers area) Florida. 
Order Pickup: If you are in the Fort Myers / Cape Coral Area you may pick up your order by appointment. Please call to place your order.
 
Nautical Seasons
1325 SE 47TH Street Suite D 
Cape Coral FL 33904
 
Toll Free 866-888-2628

Return Policy Effective 1/1/2024
 
Damaged or incomplete shipments:
If shipment arrives damaged or incomplete, please contact us in 5 days and save ALL packaging. 
 
PLEASE CALL US BEFORE SENDING BACK A RETURN  TOLL FREE 866-888-2628

We offer 100% satisfaction on our merchandise. If you have any questions please call us. 

Most products may be returned within 15 days  email or call us within 10 days of receipt of your package. 

 Return Exceptions are: Large quantities of the same item (please call to order a sample before placing a large order), special order items, All custom painted Paddles, Buoys, Custom Signs etc, and all personalized items.

No returns on fabric items including: pillows, blankets etc.  These items cannot be returned without prior authorization.

Items MUST be returned in 15 days of receipt of your product(s) and we will be happy to do one of the following:
replace the item, exchange the item for another item of equal value, or issue a refund for the returned item(s).

Please Note:  Shipping charges will not be refunded. If over 15 days, please call for return authorization. If given authorization for a late return, up to a 40% restocking fee will be assessed.

Holiday Seasonal Items Return Info:

Holiday items including: Ornaments, Holiday Decorations, Garlands etc. must be returned by Dec. 5 We do not accept returns for Holiday items after this date. - Call for details.
 

 We strive for customer satisfaction

 Please call us with any questions or issues.  866-888-2628

To Return:

Please return the item(s) via insured U.S. Postal Mail, UPS, or FedEx. All returns must be sent prepaid. C.O.D. returns will not be accepted.

Please include your order number, name and phone number so we can process your return promptly. The original method of payment used will be credited.  Please allow 5-15 days for the credit to appear on your charge card. 

Return Address:
NAUTICAL SEASONS
Attn: Returns
1325 SE 47TH ST  SUITE D 
Cape Coral FL 33904 
 
If returning using FedEx or UPS this is our commercial business address

 

Shipping rates: 

USA 48 States Ground Shipping Chart:

to $29.99          $9.95
$29.01 -39.00    $10.95 
$39.01 - $49.00  $11.95
$49.01 - $69.00  $14.95
$69.01 - $99.99   $15.95
$99.99 -$149.99  $16.95
Over $175.00 10% Of Total Order 

As stated some items have additional shipping surcharges.

Express packages: Pricing is based on your exact address please call to place an Express Shipping Order. 

Post Office Shipping: Some items may be shipped via U.S. Postal Service depending on location / size of order. 

Please NOTE: Shipping is higher to AK & HI.